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Lead Qualification & Smart Assignment System
Your 70% leads are waste. We qualify leads before they reach your sales team — saving your salespersons' time and your money. Automated WhatsApp survey asks 3‑5 qualifying questions (budget, timeline, location, property type). Hot leads (score ≥70) get instant alert to the best‑performing salesperson. Cold leads get auto‑nurtured — no sales time wasted. Up to 40% reduction in sales headcount needed because your team only talks to real buyers.
EXECUTION SEQUENCE
[INCOMING LEAD CAPTURED FROM ANY CHANNEL] → [WHATSAPP SURVEY SENT AUTOMATICALLY] → [ANSWERS PARSED & SCORED] → [HOT LEADS ASSIGNED TO TOP SALESPERSON] → [COLD LEADS ADDED TO AUTOMATED NURTURE SEQUENCE] → [SALESPERSON SAVES 15+ HOURS PER WEEK] → [YOU REDUCE SALES TEAM SIZE WITHOUT LOSING REVENUE]
Ticket Master – Post‑Sales Complaint Lifecycle
Every complaint tracked from open to close. No ticket lost. No customer ignored. No RERA escalation. Every WhatsApp, email, or call becomes a ticket with a full lifecycle (Open → Assigned → In Progress → Resolved → Closed). Auto‑escalation if not resolved in 48 hours — sends alert to manager. Unresolved after 72 hours goes to regional head. Reduces customer support staff by 50% because automated workflows handle follow‑ups, reminders, and status updates.
EXECUTION SEQUENCE
[COMPLAINT RECEIVED VIA WHATSAPP/EMAIL/CALL] → [TICKET CREATED WITH UNIQUE ID] → [AUTO‑CATEGORISED & PRIORITISED] → [ASSIGNED TO RIGHT AGENT] → [CUSTOMER RECEIVES AUTO‑ACKNOWLEDGMENT] → [DAILY STATUS UPDATES SENT AUTOMATICALLY] → [ESCALATED IF UNRESOLVED IN 48h] → [RESOLVED & CLOSED WITH CUSTOMER CONFIRMATION] → [MANAGEMENT DASHBOARD SHOWS REAL‑TIME TICKET AGING]
Employee Productivity & Staff Optimisation Dashboard
Know exactly who is working, who is efficient, and who is costing you money — without supervisors chasing anyone. Automatic login/logout tracking, task completion rates, and efficiency ranking (best to worst). Identifies underperformers early — retrain or replace. Reduces supervisory staff by 40% because the dashboard does the monitoring. Cuts payroll costs by 15‑20% by eliminating idle time and duplicate work.
EXECUTION SEQUENCE
[STAFF LOGS IN/OUT VIA PHONE/TABLET] → [HOURS TRACKED AUTOMATICALLY] → [TASKS ASSIGNED & COMPLETION LOGGED] → [EFFICIENCY RANKING GENERATED] → [MANAGER DASHBOARD UPDATED REAL‑TIME] → [UNDERPERFORMERS FLAGGED] → [WEEKLY PRODUCTIVITY REPORT SENT TO OWNER] → [YOU REMOVE 2‑3 LOW‑PERFORMERS WITHOUT HURTING OUTPUT]
Contractor Billing & Payment Automation
Stop manual RA bill delays and inflated quantities. Recover lakhs in leakage every quarter. Contractors submit bills via WhatsApp. System auto‑validates against approved quantities. Flagged items go to engineer for 2‑hour review. Reduces billing approval time from 2‑3 weeks to 2 hours. Cuts finance team workload by 60%. One developer recovered ₹6.2 lakh in the first month — enough to pay a full‑time employee for a year.
EXECUTION SEQUENCE
[CONTRACTOR SUBMITS BILL VIA WHATSAPP] → [SYSTEM VALIDATES AGAINST WORK ORDER] → [QUANTITY DISCREPANCIES FLAGGED] → [ENGINEER APPROVES IN <2 HOURS] → [APPROVED BILL SENT TO FINANCE] → [PAYMENT TRIGGERED AUTOMATICALLY] → [CONTRACTOR GETS CONFIRMATION] → [MANAGEMENT DASHBOARD SHOWS REAL‑TIME BILL AGING & LEAKAGE STOPPED]